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Uninstalling

Outlook add-in keeps being reset to inactive/disabled

If you encounter an issue where the gSyncit Outlook add-in keeps being reset to inactive/disabled each time you start Outlook then take the following steps to remove the Outlook add-in settings for the current user and use the default system add-in settings.

1.       Close Outlook

2.       Run “regedit” from the Windows start menu

3.       Locate the key “HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\AddIns\gSyncit.Connect”

4.       Delete the key “gSyncit.Connect”

5.       Start Outlook normally.