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Outlook add-in keeps being reset to inactive/disabled

If you encounter an issue where the gSyncit Outlook add-in keeps being reset to inactive/disabled each time you start Outlook then take the following steps to remove the Outlook add-in settings for the current user and use the default system add-in settings.

1. Close Outlook
2. Run “regedit” from the Windows start menu
3. Locate the key “HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\AddIns\gSyncit.Connect”
4. Delete the key “gSyncit.Connect”
5. Start Outlook normally.