- gSyncit Support
Outlook add-in keeps being reset to inactive/disabled
If you encounter an issue where the gSyncit Outlook add-in keeps being reset to inactive/disabled each time you start Outlook then take the following steps to remove the Outlook add-in settings for the current user and use the default system add-in settings.
- Close Outlook
- Run “regedit” from the Windows start menu
- Locate the key “HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\AddIns\gSyncit.Connect”
- Delete the key “gSyncit.Connect”
- Start Outlook normally.