- gSyncit Support
Problems Resolving Email Addresses
If while syncing calendar events you
experience the error "End date occurs before the start date" you
will find that the Outlook events reporting this error have an
end date that does occur before the start date. Likely the event will
show a date of 1/1/1601.
We don't know how this case is created
and it seems like a defect with Outlook. We do know that this issue prevents gSyncit from reading any
date related properties associated with the event causing the
sync to fail. We also know
that gSyncit cannot create these events since Outlook prevents gSyncit from ever saving events where the end date occurs before
the start date. Further pointing to a defect somewhere in
To fix these events open your calendar,
select View and change the main view to the "List" view. Then
sort the list by end date until you see events with a end date
of 1/1/1601 or see the events that are encountering this error.
Then edit each of the events and update the end date of the
events to the correct value. In most cases these events will be
yearly all-day events so the end date just needs to be set to
the start date.
Some users have reported this issue
surfacing after upgrading to gSyncit v4 but we suspect this
issue never surfaced in v3 because the sync was skipping over
Below are screen shots from Outlook 2013
on setting up the appointment list view and sorting the events
by end date.